Go inside the ropes with golf’s best field

Go inside the ropes with the best field in golf at the 2020 Hero World Challenge. Limited volunteer opportunities will be available to work at golf’s most exclusive tournament, including hole marshals, scoreboards, admissions/greeters, volunteer services, standard bearers and walking scorers.


    Volunteer Committee Options

    Greeters: Volunteers will be positioned at entrance areas, hospitality venues and information booths throughout the Championship week. At the entrance areas, volunteers will welcome guests to the course and assist with checking guest credentials and tickets. At the hospitality venues, volunteers will ensure all persons entering these facilities have the proper credentials. Volunteers at the fan information booths, will be passing out items and directing guests in the right location.

    Marshals: Marshals will be assigned to various playing holes and high traffic areas throughout the golf course as well as putting green and practice areas around the clubhouse. Marshals may be called on to enforce noise control at certain private hospitality locations near play. Position requires long periods of time on your feet and maybe required to walk to/from your assigned position on course.

    Main duties include:

    • Maintaining gallery and noise control.
    • Enforcing roped off areas.
    • Promoting safety for spectators.
    • Assisting with movement for players, caddies and officials.
    • Becoming familiar with all routes and procedures involved in a course evacuation due to inclement weather.

    Pro-Am Cart Drivers: The pro-am cart drivers committee is responsible for driving the amateur’s bags from hole to hole. The pros and amateurs will walk the course but the cart driver volunteers will drive the bags to each hole for the guests. Volunteers for this committee are only needed on Tuesday during the pro-am.

    Scoreboards: The scoreboard committee is responsible for manning the manual scoreboards around the golf course. Additionally, this committee will oversee the monster board. Individuals working on the scoreboards must have a working knowledge of golf scoring.

    Scoring Control:This committee will be stationed in the scoring tent the entire duration of play Thursday – Sunday. Volunteers will confirm that the scores called over the radio match the scores keyed in by the walking scorer. This position is perfect for golf lovers who have limited mobility or want to stay away from the sun. All scoring Control volunteers must be available to work all four competition rounds Thursday – Sunday. 

    Standard Bearers: The standard bearers walk alongside each competitive group and carry the standard. The standard is the sign that lists the players playing in the group and their updated score. You must be able to walk the duration of an 18-hole round. All standard bearers must be available to work all four competition rounds Thursday – Sunday. Volunteers with previous Standard Bearer experience will be given priority.

    Volunteer Headquarters: The volunteer headquarters committee is dedicated to assisting the volunteers working on course and running the volunteer tent operations. This may include helping with the distribution of uniforms and lunches. Volunteer services volunteers may also be asked to assist in other areas of the event and may be asked to take on additional responsibilities throughout the week. Returning HWC volunteers will be given priority.

    Walking Scorers: Experience required. A walking scorer will be assigned to walk with each group of contestants and are required to keep the contestants’ scores as well as selected statistics. It is important to have an understanding of the game of golf when serving as a walking scorer. All walking scorers must be available to work all four competition rounds Thursday – Sunday. Volunteers with previous walking scorer experience will be given first priority.

    All volunteers are asked to work a minimum of two (2) days.

  • frequently asked questions

    When is the 2020 Hero World Challenge?
    The tournament will take place Monday, November 30 – Sunday, December 6, 2020. Volunteers will be needed Wednesday, December 2 – Sunday, December 6, 2020.

    Where can I sign up to Volunteer?
    Registration will open at a later date. Please email us with any questions at [email protected]

    What committees are available?
    Volunteers are needed to help in a variety of areas around the golf course. Marshals, Scoreboards, Volunteer Services and Greeters are just a few of the areas volunteers are assigned. Please refer to the committee description document for more information.

    How many shifts do I have to work?
    Each committee has different requirements for the minimum number of hours required. Walking scorers and standard bearers are asked to commit to all four (4) days, but other committees offer a very flexible schedule. We kindly ask that all volunteers commit to a minimum of two (2) shifts.

    How do I know which committee I have been selected for?
    Committees are assigned on a first come first serve basis. We will notify you of your committee via email prior to the event. You can also view your committee assignment by logging back into Trust Event system. You can view your committee and shift schedule, change any personal information and get contact information for your captain (if applicable) at any time.

    Where do volunteers stay in the Bahamas?
    Volunteers who are traveling to the Bahamas for the event have the option to stay at Baha Mar, for a discounted rate. Please refer to the hotel information and reservation form for more information. A shuttle service will be provided from Baha Mar to Albany for volunteers.

    Where do volunteers park?
    Volunteers who are not taking the shuttle will park near the North Gate off Frank Watson Drive. On the day of their first shift, registered volunteers will be able to drive on to property. Once on property, you will pick up your volunteer packet that includes a parking pass to use the rest of the week.

    Where do volunteers pick up their package?
    Volunteers should pick up their volunteer package at the Volunteer Tent prior to the start of their first shift. Advance packet pick up is not available.

    How early should I arrive before my first shift?
    Plan to arrive at the course 20 minutes before the start of your first shift. This will give you time to find the volunteer tent and get your uniform before reporting to your designated area. Also, please allow 30-45 minutes for travel time from Baha Mar to Albany.

    What should I do in case of in climate weather?
    Please arrive on course at your scheduled shift time, regardless of weather conditions. Evacuation procedures will be communicated at the appropriate time.

    What should I wear?
    The Hero World Challenge is a televised, professional sporting event, so it is important for our volunteers to meet the standards of professional golf. Volunteers are expected to wear their polo, provided on the first day, with khaki colored pants, skorts, capris or shorts of appropriate length. Comfortable shoes are encouraged, since volunteers may be on their feet for long periods of time.

    Is there a required training session?
    Training will be held the weekend before the tournament for volunteers who live in the Bahamas. Otherwise training materials will be passed out on your first day.

    If you have any additional questions, please contact us at [email protected].